Privacy, in plain English
Last updated October 2026
Chairside stores very little, because the thing most website companies store — patient information — is the thing this product is built to avoid.
The short version
- No patient information is stored in any Chairside system, ever
- What we do store is an order record: a name, an email, a phone number, a note about the practice, and the payment reference
- We keep order records for 24 months after your last order, and we delete them sooner if you ask
- Cookies and local storage are used for the sign-in session only
- No advertising cookies, no analytics trackers, no data sold to anyone
What Chairside collects
When the practice places an order or a claim, we keep a record of:
- The practice name, contact name, work email and phone number you typed into the form
- Your city and state, and the public listing link you gave us
- Whatever you wrote in the notes box
- The tier ordered, the amount, the currency, the order reference, and the timestamps
- A payment reference from Stripe, which is not a card number
If you sign in to read a preview, we hold the email address you signed in with and the login itself. Nothing else is required.
The practice website we build may use information from the practice's public Google listing or other public listings: name, address, phone, hours, services and public reviews. That information was already public, and it is about the practice, not about a patient.
What Chairside never collects
- Patient names, phone numbers, email addresses, appointment details, or anything about someone's health
- Card numbers, card security codes, or bank details. Payments go through Stripe and the card data goes to Stripe, not to us
- Passwords, because there are none: signing in is by emailed link
- Your browsing history, your other patients, or anyone else's data
What is stored where
Order and practice records live in an encrypted database operated by Cloudflare in the United States. The session that keeps you signed in is an encrypted cookie that expires after 30 days or when you sign out. Nothing else is written to your device.
We email the link to your portal and, if you order, a receipt. Replies come to a person and are kept as long as they are useful, then deleted. We do not add you to a marketing list by placing an order; if there ever is one, joining is a separate choice.
Deletion
Email richard@grea.site and ask: your order records are deleted within 30 days. The website we built you is yours — deleting our copy does not touch yours.
Contact
Chairside is a GREA Technologies product. Reach a person at richard@grea.site or by phone at (631) 416-0769.